RxAssist – Memorial Hospital

Company: RxAssist – Memorial Hospital, Pawtucket, RI (learning.rxassist.org)

Challenge: RxAssist.org provides health care professionals and patients with information about how to find affordable prescription drugs. To improve this service, Memorial Hospital staff wanted to add a Learning Center to the existing site. It had to be intuitive, relevant, and easily accessible for a wide range of visitors.

Memorial staff also wanted to manage the site themselves, adding and archiving content as needed.

Tools: Web development, CMS, Webinar

Collaboration: PowerWebResults helped the Memorial team define functional requirements for the Learning Center, and select the appropriate CMS (Drupal). We then built the portal, integrating it seamlessly with the site’s previously-existing aesthetics and architecture. The Learning Center contains an up-to-date library, forum, calendar, and webinar archives for registered visitors.

PowerWebResults trained Memorial staff on how to manage each component of the new center.

A webinar series on the learning center launched in late April, 2009. PowerWebResults picked technology, prepped the team, and moderated the webinar.

Results: Memorial Hospital launched the Learning Center in late March, 2009. User feedback has been very positive.

Testimonial: “As a researcher and educator with over 20 years of experience, I have worked with many companies developing multi-media education products, interactive websites and e-health solutions. Powerwebresults was my most pleasant and cost-effective experience. The team was knowledgeable, did an excellent needs assessment and  anticipated potential problem issues prior to their development. This process lead to excellent project management and a polished finished product that needed very few changes upon feedback from end-users. All performance metrics were met and we are very satisfied with the Learning Center , its content management system and analytic tools.  I would recommend powerwebresults to any company looking for high quality website production and project management.”-Charles B. Eaton M.D., M.S., director, Volunteers in Health/RxAssist

More case studies.